Frequently Asked

Questions

Can I only purchase your products in US dollars?

Yes, online the only currency we offer for sale is in USD.

What if I have a problem with one of my machines?

If you have any problem with your machine or just need help in adjusting or installing your machines, call our friendly Customer Service staff and they will be glad to work with you to find the problem and work out the best course of action to correct the problem. You can also find out more about Beaver Machine Corporation’s Lifetime Warranty and Product Maintenance on this website by clicking here.

What is the average lead-time on an order?

All machines are custom built at our factory in North America. When you order we will establish an approximate production date. This date is generally 2 to 4 weeks, depending on the size of the order and availability of parts.

Is there a minimum number of machines you have to order?

You may order any number of machines at a time. However, we do offer volume discounts, so it can be to your advantage to order multiple machines at once. This may also help you save on shipping costs!

What if I want to change the type or number of coins that are accepted in my coin mechanism?

Beaver machine has coin mechanisms for over 100 countries throughout the world. By simply changing the “coin carrier”, you can make the mechanism work for almost any coin.

Is there an additional charge for a different colour?

There is no additional charge for our standard colour choices. We have 9 choices for the Round and Southern Beaver series machines and 9 choices for the Northern Beaver series machines.

Round or Southern Beaver Body Colour Options:
(A2) Circus Red(A4) Midnight Black
(A5) Arctic White(A7) Sky Blue
(A8) Navy Blue(A10) Canary Yellow
(B3) Hunter Green(B4) Sunset Orange
(B6) Tropical Teal
Northern Beaver Body Colour Options:
(A2) Circus Red(A4) Midnight Black
(A5) Arctic White(A7) Sky Blue
(A8) Navy Blue(A10) Canary Yellow
(B3) Hunter Green(B4) Sunset Orange
(B6) Tropical Teal
If I purchase the machine for gumballs, can I change the dispensing conversion to vend a different type of product later?

To ensure your machine is operating properly, you will need to use the correct dispensing conversion for the type of product you want to dispense. Beaver offers a variety of dispensing conversions that you can order at any time to update your machine.

How many machines will your stands hold?

Since we have a variety of stands for you to choose from, the number of machines a stand can hold varies. Please click here to pick the stand that’s right for you!

The floor space I have been allotted is limited but it is a high volume location, what do you offer that will provide several product choices?

The Beaver Towers are an excellent solution for limited floor space. They allow multiple product choices and varying heights. You can choose to have Single, Double or Triple Decker Towers. By joining the Towers you can create a wall of Towers. Start with 3 or 4 and move up to as many as your space will allow.

Contact us for more information at stef@beavervending.com.

Is there an easier way to get the coins out of an RB or Southern machine?

Beaver offers two options for coin collection on the RB or Southern machine:

Cash Box: A tray bonded to the inside of the machine body to retain coins in the body, which can then be picked up and dumped into your container. Without cash box, coins drop into the machine base for collection.

Cash Drawer: The cash drawer slides effortlessly out of the base, allowing for quick and easy removal of the coins. This cash drawer option cuts servicing time in half, allowing the operator more time for other aspects of business.

What if I lose the key to my machine?

Beaver Machine Corporation offers many different key numbers. Each key is constructed to fit Beaver machines exclusively. If a replacement key is needed, contact Beaver directly. If you purchased your machine directly from Beaver, a key number will be on file. If the machine was bought through a third party you will need to confirm that the machine is a Beaver (Beaver will be written on the handle of the coin mechanism and on the lid) and the model. To identify the model of machine, please refer to our product catalog.

What makes the New Generation coin mechanism the leader in the Industry?

The New Generation (NG) coin mechanism is the highest quality rotary coin mechanism and provides extremely close tolerances for coin dimensions. It eliminates acceptance of most “slugs” and includes a “clutch handle” at no charge. The coin mechanism handle has a special two-way clutch so if a patron tries to turn the handle without inserting the correct coin, the handle will just spin in either direction without doing any damage to the coin mechanism or the machine. The clutch works even if no coin is inserted and a wrench is used to crank the handle! This is an absolutely necessary option for unsupervised machine locations when ordering the standard coin mechanism. The NG mech also has a “penny hole” that allows smaller coins, “slugs”, and other unwanted objects to simply fall inside the machine without jamming up the mechanism or causing other problems. Coin mechanisms are available for over 200 different coin denominations for over 100 countries.